weverse account
Login

Announcements

WEVERSE COMPANY Privacy Policy Updates (effective from September 12, 2023)

Sep 11, 2023

Hello from WEVERSE COMPANY. We are making changes to the WEVERSE COMPANY Privacy Policy that take effect from September 12, 2023 (KST). The details of the changes are as below. 1. Changes to the Privacy Policy 1) Article 3 (Processed Personal Information) has been updated as below. - The duration of keeping has been changed for the personal information processed for event prize shipping. * Before change: For 1 year from the end of the event, and up to 7 days from the announcement of prize winners for the personal information of non-winning participants * After change: For 1 year from the end of the event, and for up to 6 months from the announcement of prize winners for the personal information of non-winning participants - A change has been made in the type of personal information processed for the service use. * Before: Cookies collected in the process of using the internet service * After change: Information automatically generated by cookies 2) The list of third parties provided with personal information has been updated as below. - Companies added for community service: SM Entertainment Co., Ltd., LOOKMEDIA entertainment - Companies added for membership service: SM Entertainment Co., Ltd. 3) Matters related to “international transfer of personal information" have been updated as below. - Third parties provided with personal information * A company added for membership service: SMEJ Plus Inc. 2. Complaints and relevant inquiries - The amended Privacy Policy will take effect on September 12, 2023 (KST). - If you have any complaints or inquiries about the amended Privacy Policy, please contact privacy@weverse.io. We will do our best to protect your personal information. Thank you.
WEVERSE COMPANY Privacy Policy Updates (effective from July 20, 2023)

Jul 17, 2023

Hello from WEVERSE COMPANY. We are making changes to WEVERSE COMPANY Privacy Policy that take effect from July 20, 2023 (KST). The details of the changes are as below. 1. Changes to the Privacy Policy 1) Article 13 (Data Protection Officer) has been updated with additional categories in the complaint process section as below. - Added new categories: Weverse Con Festival, V LIVE (refund), HYBE Labels Artist Portrait exhibition ticketing service 2) The list of third parties provided with personal information has been updated as below. - Companies added for community service: Four Go Entertainment, iNKODE, ATRP - Companies added for membership service: WM ENTERTAINMENT Co., Ltd. - Companies added for membership kit service: CUBE ENTERTAINMENT Corp., WM ENTERTAINMENT Co., Ltd. 3) Matters related to “international transfer of personal information" have been updated as below. - Third parties provided with personal information . (Added) WEVERSE JAPAN, Inc.: The user's membership status for the official homepage of Japan fanclub will be transferred. 2. Complaints and relevant inquiries - The amended Privacy Policy will take effect on July 20, 2023 (KST). - If you have any complaints or inquiries about the amended Privacy Policy, please contact privacy@weverse.io. We will do our best to protect your personal information. Thank you. WEVERSE COMPANY
WEVERSE COMPANY Privacy Policy Updates (effective from June 9, 2023)

Jun 7, 2023

Hello from WEVERSE COMPANY. We are making changes to WEVERSE COMPANY Privacy Policy that take effect from June 9, 2023 (KST). The details of the changes are as below. 1. Changes to Privacy Policy 1) Article 3 (Processed Personal Information) has been updated as below. - "Address" has been removed from the list of required information when purchasing a membership, reflecting the actual practice where it is not collected. "Gender" has been changed from "optional" to "required", reflecting the actual practice where it is collected. - We have added the types of personal information processed when making a reservation for visit to and use of a Weverse Con Festival service. 2) The information of third parties provided with personal information has been updated as below. - The list of companies affected by the closing of HYBE INSIGHT website has been removed. 3) Matters related to “international transfer of personal information" have been updated as below. - Personal information consignees . (Deleted) NAVER Cloud: The consignee has been deleted due to domestic transfer of data backup environment. . (Added) NAVER VIETNAM: The consignee has been added due to their involvement in development and operations tasks. - Third parties receiving personal information . (Deleted) UMG_Interscope, UMG_Republic records, Warner Records, Syco_KYN, Disney_PrestigeArtists, FNC JAPAN, Avex Management: They have been deleted according to the policy of limiting the types of personal information transferred to labels outside South Korea. 4) Article 9 (Your Legal Rights) has been updated with the clause stipulating the ways to exercise user's rights. 2. Complaints and relevant inquiries - The amended Privacy Policy will take effect on June 9, 2023 (KST). - If you have any complaints or inquiries about the amended Privacy Policy, please contact privacy@weverse.io. We will do our best to protect your personal information. Thank you. WEVERSE COMPANY
WEVERSE COMPANY Privacy Policy Updates (effective from May 17, 2023)

May 17, 2023

Hello from WEVERSE COMPANY. We are making changes to WEVERSE COMPANY Privacy Policy that take effect from May 17, 2023 (KST). The details of the changes are as below. 1. Changes to Privacy Policy 1) Article 3 (Processed Personal Information) has been updated as below. - "Taxpayer identification number" provision added when entering a shipping address for certain countries. - Types of information for processing have been added for ticket reservation service for HYBE Labels Artist Portrait exhibition. 2) The information of third parties provided with personal information has been updated as below. - The list of third parties has been updated, following the opening of new artist communities. - The list of third parties has been updated, following the opening of new membership. 3) The contracts with personal information consignees have been updated as below. - Tasks consigned to WEVERSE JAPAN, Inc., have been added. - A new contract with WEBLING Corp. has been added. 2. Complaints and relevant inquiries - The amended Privacy Policy will take effect on May 17, 2023 (KST). - If you have any complaints or inquiries about the amended Privacy Policy, please contact privacy@weverse.io. We will do our best to protect your personal information. Thank you. WEVERSE COMPANY
WEVERSE COMPANY Privacy Policy Updates (effective from March 30, 2023)

Mar 28, 2023

Hello from WEVERSE COMPANY. We are making changes to WEVERSE COMPANY Privacy Policy that take effect from March 30, 2023 (KST). The details of the changes are as below. 1. Changes to Privacy Policy 1) Article 3 (Processed Personal Information) has been updated with types of personal information. - Types of personal information required when adding PayPal as a payment method - Types of personal information required for paying sales tax when purchasing from USA Shop - Types of personal information required for SMS authentication 2) Japan section has been added to Jurisdiction-Specific Terms. 2. Complaints and relevant inquiries - The amended Privacy Policy will take effect on March 30, 2023 (KST). - If you have any complaints or inquiries about the amended Privacy Policy, please contact privacy@weverse.io. We will do our best to protect your personal information. Thank you. WEVERSE COMPANY
WEVERSE COMPANY Privacy Policy Updates (effective from March 16, 2023)

Mar 15, 2023

Hello from WEVERSE COMPANY. Thank you for using our service. We are making changes to WEVERSE COMPANY Privacy Policy that take effect from March 16, 2023 (KST). The details of the changes are as below. 1. Changes to Privacy Policy 1) Article 3 (Processed Personal Information) has been updated with types of personal information. - Types of necessary personal information are added for processing when a user joins a Weverse artist community. - Types of necessary and optional personal information are added for processing when a user reports illegally filmed materials on Weverse. 2) Article 11 (Installation and Operation of Automatic Collection Tools for Personal Information and Refusal Thereof) has been updated with the link to details about automatically collected information and terms of use for cookies. 2. Complaints and relevant inquiries - The amended Privacy Policy will take effect on March 16, 2023 (KST). - If you have any complaints or inquiries about the amended Privacy Policy, please contact privacy@weverse.io. We will do our best to protect your personal information. Thank you. WEVERSE COMPANY
Weverse Account Terms and Conditions Updates (effective from March 9, 2023)

Feb 28, 2023

Hello, this is WEVERSE COMPANY. Thank you for using our service. We are updating the terms and conditions for Weverse Account which will become effective from March 9, 2023, in accordance with the improvements and new features we have added to the service. The details of amendments are as below. [Terms and Conditions of Weverse Account] 1. Important Amendments in the Terms and Conditions of Weverse Account - Article 12 - Weverse Jelly part newly added - Article 13 - Renumbered from previously Article 12 - Article 14 - Renumbered from previously Article 13 - Article 15 - Renumbered from previously Article 16 - Article 16 - Renumbered from previously Article 17 2. Effective Date - The amended Terms and Conditions takes effect as of March 9, 2023. 3. Amended Details 1) Article 12 has been newly added. The details of this new article are as follows: (a) The Company may operate the Weverse Jelly system, a type of digital currency for purchasing digital products in the Service. (b) Weverse Jelly is categorized into Paid Jelly (hereinafter referred to as "Paid Jelly" or "Purchased Jelly"), purchased by the Member using proper payment methods, and Complimentary Jelly (hereinafter referred to as "Complimentary Jelly" or "Collected Jelly" or “Free Jelly”), given to the Members who fulfill the conditions defined by the Company or as event rewards. (c) Weverse Jelly may be used to purchase digital products designated by the Company. (d) The methods for accumulating and using Complimentary Jelly shall be determined by the Company's operating policy, and details of operation policy are specified in the Frequently Asked Question in customer service. (e) When processing the Member’s purchase cancellation of digital product, the used Complimentary Jelly shall be fully restored immediately, and the expiration period of restored Complimentary Jelly shall be restored as well. (f) In the event that a Member accumulates Complimentary Jelly improperly, the Company may delete such Member’s Complimentary Jelly without prior notice and restrict the use of the Service by such Member. (g) A Member’s Complimentary Jelly shall be deleted upon the loss of such Member’s membership status and may not be transferred to a third party. (h) Complimentary Jelly shall be deleted after sixty months (five years) from the date of Member’s acquisition of Complimentary Jelly. However, if the Complimentary Jelly is given as reward of an event, the Jelly will be valid until the expiration date stated by the event. (j) For other matters related to Weverse Jelly that are not stipulated by the Terms and Conditions, details in Frequently Asked Questions in customer service shall provide standards for Complimentary Jelly, and Paid Services Terms and Conditions of Weverse shall be applied for Paid Jelly. 4. Objections and Inquiries - Please contact customer support if you have any objections or inquiries about the amendments. - If you do not consent to the amended terms and conditions, you can choose to leave the service or request customer support to terminate your member status. We will do our best to answer your trust with reliable service. Thank you. WEVERSE COMPANY
WEVERSE COMPANY Privacy Policy Updates (effective from January 19, 2023)

Jan 18, 2023

Hello from WEVERSE COMPANY. Thank you for using our service. We are making changes to WEVERSE COMPANY Privacy Policy that take effect from January 19, 2023 (KST). The details of the changes are as below. 1. Changes to the privacy policy 1) Article 3 (Processed Personal Information) has been updated with types of necessary personal information. - Weverse Albums: Name→ Nickname - Types of personal information are added for processing refunds following the termination of the V LIVE service. 2) Contracts with the personal information consignee in South Korea have been updated as below. - THEETHRU has been deleted following the end of the consignee contract. - U Fintech Hub Inc. has been added. 2. Complaints and relevant inquiries - The amended Privacy Policy will take effect on January 19, 2023 (KST). - If you have any complaints or inquiries about the amended Privacy Policy, please contact privacy@weverse.io. We will do our best to protect your personal information. Thank you. WEVERSE COMPANY
WEVERSE COMPANY Privacy Policy Updates (effective from December 1, 2022)

Nov 28, 2022

Hello from WEVERSE COMPANY. Thank you for using our service. We are making changes to WEVERSE COMPANY Privacy Policy that take into effect from December 1, 2022 (KST). The details of amendments are as below. 1. Integration of Privacy Policy - Privacy Policy of each service below have been integrated. ● Weverse Account (account.weverse.io ) ○ Creating accounts for users to use our service, and connecting to relevant services. ● Weverse (www.weverse.io) ○ Providing community service for artists and fans to communicate and artists' official content ○ Weverse affiliated services □ Weverse Magazine (magazine.weverse.io): Artists' newsletter □ LE SSERAFIM (le-sserafim.com): LE SSERAFIM project page □ ARMY.ZIP (bts-armyzip.weverse.io): BTS online photobook ● Weverse Shop (weverseshop.io) ○ Providing purchase service for artists' official merch and content ● Weverse Concerts (concert.weverse.io) ○ Providing online streaming service for artists' online concerts ● Weverse Albums ○ Artists' digital album service ● Phoning ○ Providing live calls and chatting for NewJeans and fans to communicate, and offering the artists' official content 2. Complaints and relevant inquiries - The amended Privacy Policy will take into effect on December 1, 2022 (KST). - If you have any complaints or inquiries about the amended Privacy Policy, please contact privacy@weverse.io. WEVERSE COMPANY will do best to protect your personal information. Thank you. WEVERSE COMPANY
Weverse Account Privacy Policy Updates (Effective from October 19, 2022)

Oct 18, 2022

Hello from Weverse Account. Thank you for using and supporting Weverse Account service. We are making the following changes to the Weverse Account Privacy Policy, which will take effect on October 19, 2022. 1. Changes to the privacy policy - The required personal information under #1 in Article 1(Purpose of using and collecting personal information) has been updated with separate descriptions of collected and used personal information for general members and social media-connected members. 2. Objections and related inquiries - The revised personal information processing policy will take effect on October 19, 2022. - If you have any objections or inquires about this revision, please contact us via account@weverse.io. We will be happy to assist you. Weverse Account do our best to protect your personal information. Thank you, WEVERSE COMPANY.
Weverse Account Privacy Policy Updates (Effective from September 1, 2022)

Sep 1, 2022

Hello from Weverse Account. Thank you for using and supporting Weverse Account service. We are making the following changes to the Weverse Account Privacy Policy, which will take effect on September 1, 2022. 1. Changes to the privacy policy 1) The required personal information under #1 in Article 1 (Purpose of collecting and using personal information) has been revised. 2) The title of Article 7 has been edited to "Remedies for Violation of Rights and Interests". 3) The name of the third party receiving personal information has been changed as follows, due to the merger and dissolution of the company. - HYBE EDU Ltd.→ Cake Corp. - Venewlive, Inc., KBYK Live, Inc. →Kiswe Mobile, Inc 4) Updated the status for Korean companies entrusted with personal information. - Added a new consignee: We Do Soft Inc. 5) Updated the status for platform management. - Changed the company name from Freshdesk → Freshworks Inc. - Added email address of the person in charge of information 2. Objections and related inquiries - The revised personal information processing policy will take effect on September 1, 2022. - If you have any objections or inquires about this revision, please contact us via account@weverse.io. We will be happy to assist you. Weverse Account do our best to protect your personal information. Thank you, WEVERSE COMPANY.
Weverse Account Privacy Policy Updates (Effective from May 25, 2022)

May 18, 2022

Hello from Weverse Account. Thank you for using and supporting Weverse Account service. We are making the following changes to the Weverse Account Privacy Policy, which will take effect on May 25, 2022. 1. Changes to the privacy policy - The required personal information under #1 in Article 1 (Purpose of collecting and using personal information) has been revised. 2. Objections and related inquiries - The revised personal information processing policy will take effect on May 25, 2022. - If you have any objections or inquires about this revision, please contact us via account@weverse.io. We will be happy to assist you. Weverse Account do our best to protect your personal information. Thank you, WEVERSE COMPANY.
Change to Weverse Account Privacy Policy as of 1 July 2020

Jun 25, 2020

Hello from Weverse As of 1 July 2020 (KST), we are making a change to Weverse Account Privacy Policy as below. - UBASE Co., Ltd., and GS NEOTEK have been added as a business entity to which personal information is entrusted due to the termination of the contract of Weverse customer service. - DMC SYSTEMS Co., Ltd. has been removed as a business entity to which personal information is entrusted due to the termination of the contract of Weverse customer service. For appeals and other questions regarding the Weverse Privacy Policy and the changes as above, please contact account@weverse.io and we'll assist you as soon as possible. All Things for Fans, Weverse.